You can register your Vax product on the Vax website registrations page.
Quick links:Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Here is what you can do to keep your appliance performing at its best.
How do I clear a blockage around the brushbar? Cleaning the brushbars
Switch the machine off and unplug from the wall socket.
Lift the nozzle release clip and pull to remove the nozzle.
Lift the brushbar on the left side and pull to remove.
Pull to remove the brushbar end cap.
Clear any debris from the end of the brushbar and the endcap.
Cut any hair from around the brushbar.
Rinse the brushbars under warm water.
Remove rear brushbar" />
Repeat the process with the second brushbar.
To replace, align the right hand side of the brushbar with the spindle. Ensure the end cap on the left hand side has the round side facing downwards and push in to place.
Replace the nozzle, ensuring all tabs are aligned correctly.
How do I clean the dirty water tank and filter? Emptying and cleaning the dirty water tank and filter
Press the button on the dirty water tank to remove from the machine.
Lift the clip on the back of the tank to remove the lid.
Empty the dirty water tank over a sink.
Rinse the dirty water tank through with warm water to remove any dirt/debris (40°C max, no detergent).
Remove the filter from the dirty water tank, and rinse under the tap (40°C max, no detergent).
Refit the filter into the dirty water tank.
Refit the dirty water tank lid and secure the clip.
Refit the dirty water tank on to the machine.
How do I clean the nozzle? Cleaning the nozzle
Lift the nozzle release clip and pull to remove the nozzle.
Rinse the nozzle through with warm water to remove any dirt/debris (40°C max, no detergent).
Replace the nozzle, ensuring all tabs are aligned correctly.
Here is what you can do to keep your appliance performing at its best.
Excessive noise Intermittent or no power Brushbar not turning No suction from the base No suction from the hose No water delivery No solution deliverySign up to our newsletter
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